Reservation system for restaurant owners

Your restaurant
is losing guests
it doesn't even know.

Empty tables on Wednesday. A packed house on Friday with no room for regulars. No-shows without warning. Guests leave and don't come back.

See how to change that
-73%
no-show reduction
thanks to email reminders
+40%
returning guests
after 3 months
24/7
online reservations
no staff involvement needed

The problem

Does this sound familiar?

Local restaurants lose thousands every year to problems that can be solved.

Phone-only reservations

Phone-only reservations

A guest calls, no one picks up, and they go to a competitor.

8–15 lost reservations per week

No-shows without warning

No-shows without warning

Tables sit empty on key evenings.

€200–450 lost per no-show

Guests without history

Guests without history

No data on guest preferences or special occasions.

Weaker guest loyalty

Peak season = chaos

Peak season = chaos

Overbooking and no room for regular guests.

A regular is worth €2,400/year

Dead hours

Dead hours

No tools to activate slow time slots.

30–40% of potential revenue lost

Local guests drift away

Local guests drift away

Without online booking they pick the place next door.

3–5 potential visits per week

What it costs

It sort of works. But for how long?

No-shows (2× per week)-2 400 zł
Missed reservations-800 zł
Dead hours-1 800 zł
Estimated monthly loss-6 800 zł

The solution

Your restaurant can operate differently.

siadajcie.pl gets to know your guests, predicts traffic, and gives you the tools to act ahead of time.

Segment 01 – Guest journey

Reservation in 30 seconds.

Your guest doesn't want to wait on hold. They want to book a table whenever it suits them — during a lunch break, in the evening, at 6am on a Sunday. siadajcie.pl makes that possible.

1

Picks date, time, and party size

Sees real-time availability. No "call back tomorrow". No "maybe we'll find something".

Online 24/7
2

Adds preferences and occasion

Allergies, special requests, special occasion — everything lands in your system automatically.

Guest profile builds itself
3

Gets an SMS 24h before the visit

Automatic reminder with an option to confirm or cancel. Zero effort on your part.

-73% no-show

siadajcie.pl

RestaurantVincenzo · Stare Miasto
DateFriday, 14 March 2025
Party size2 guests

Available times

18:0018:3019:0019:3020:0020:30
Reserve a table

Weekly plan

Week 11 — March 2025

Mon
14 guests
35%
Tue
18 guests
42%
Wed
11 guests
28%
Thu
27 guests
65%
Fri
39 guests
94%
Sat
41 guests
full
Sun
23 guests
55%

Today's recommendations

🎂

Table 4 — Marta Kowalska

Guest is celebrating a birthday. Marta is visiting for the 8th time. Prefers a window table.

Suggest a birthday dessert
⚠️

Booking at 20:00 — unconfirmed

2 guests, table 7. SMS unconfirmed for 24h.

Send SMS now
🌿

Table 2 — Paweł Nowak (regular)

Vegetarian, 11 visits. Prefers white wine.

Suggest a new veggie menu item

Segment 02 – Staff

Your team knows
what will happen.
Before guests arrive.

No more chaos at the start of a shift. Staff knows who's coming today, what they need, and what the risks are — before the doors open.

A concrete plan for every evening

Who's coming, at what time, how many people, special preferences. One view, zero surprises.

Live table map

Interactive table map. Who's sitting where, since when, whether there's still room. Optimized without staff communication overhead.

Live alerts and recommendations

“Table 4 — guest is celebrating a birthday today.” “Booking at 20:00 with no SMS confirmation — send a reminder?”

Segment 03 – Owner

Data that tells you when to act.

Not gut feeling. Not "I think Saturdays are better". Concrete numbers, trends, and predictions — available in one click.

No-shows this month

3%

Last month: 18%

-15 pts after email reminders

Returning guests

68%

Industry benchmark: ~34%

+34 pts above average

Hot time – Friday 19–21

94%

Occupancy over the last 8 Fridays

Consider overbooking 3 tables

Dead slot – Wed 13–15

22%

Activation potential

Send a lunch offer to 80 guests

Prediction – next Friday

+22%

more guests than last week

Based on: history + season + weather (no precipitation) + local event.

Add 1 more staff member

Guest retention – 6 months

Guests returning within 30 days68%
Loyal regulars (6+ visits)34%
Win-back (absent >60 days)12%

Occupancy heatmap – last 4 weeks

MonTueWedThuFriSatSun
← emptyfull →

System suggestion – Wednesday 13:00

You have 47 guests who haven't visited in over 45 days. Send a lunch offer with a 15% discount?

Post-visit feedback

New release

Post-visit email

Subject: How was your visit?

Hi Marta, thank you for your reservation at Vincenzo yesterday.

One click is all it takes to rate the service and atmosphere after your visit.

Rate your visit

Rating page

No login. No searching for a booking. One decision from the guest.

"Service was very smooth, but the dessert took too long."

Restaurant card

This is where ratings start working towards new bookings.

Vincenzo

Visible on the card

4.8

27 reviews

Marea

Clicked more often than cards without ratings

4.6

11 reviews

Patio 188

Still below the publication threshold

--

2 reviews

Abandonment recovery

A warm lead returns to their unfinished booking after 30 minutes.

Abandoned bookings

42

sessions with email in the last 30 days

Recovery emails

42

sent 30 minutes after abandonment

Recovered

6

14.3% conversion after the first month

Abandoned booking recovery

30 minutes

after abandoning the form

The recovery email reaches the guest before their intent fades and brings them back to the booking they started.

Goal: conversion > 10%

Segment 04 – New features

Every completed visit
and every abandonment
comes back as a second booking opportunity.

After a booking, the platform doesn't drop the conversation. It collects post-visit responses, translates them into actionable insights for the owner, builds public social proof on the venue card, and recovers sessions that would otherwise fall out of the funnel.

01

Post-visit email closes the loop

~3h after the reservation ends, the guest receives a message asking for a quick rating of their visit.

Timing optimized for response rate
02

Rating with zero friction

One click on a magic link, star selection, and an optional comment. No login, no searching for a booking.

Smallest possible barrier
03

Public stars start selling

After collecting a minimum of 5 ratings, the restaurant card shows an average and review count — real social proof.

Visible where the decision is made
04

Abandoned bookings get a second chance

If the guest entered their email but didn't finish booking, a recovery email arrives 30 minutes later with a reminder and a link to complete it.

10–15% of sessions return to checkout

>15%

feedback response rate

Target response rate after a visit

5 ratings

publication threshold

Stars appear on the restaurant card from this point

1 click

no login required

Guest goes from email directly to the rating form

>10%

recovery conversion

Target for recovered abandoned bookings after one month

NEW FEATURE

Set a promotion. Let the system fill the rest.

Choose your slow hours, add an incentive — a discount or free item. The system automatically highlights these slots and shows them higher in results.

  • Promoted slots appear higher in search
  • Guests see the offer before they book
  • Setup takes less than 3 minutes

Available times

12:00
13:00
14:00−20%Wednesday special
15:00−20%Wednesday special

This is what your guests see

COMMAND CENTER

12 scenarios. Each in 2 clicks.

Phone call, walk-in, table swap, no-show — your staff has a ready answer for every situation without searching through menus.

📞 I answered the phone🚶 Guest without a reservation↔ Need a bigger table⚠ Emergency closure

+ 8 more scenarios

Solution

Calm in every situation

Guest arrived without a reservation

Staff sees available tables factoring in visit duration and cleaning time. Seats the guest in 10 seconds.

Walk-in in 10 sec

Guest calls to make a change

Look up the reservation by name or phone number. Change the date, time, or guest count in one place.

No calendar hunting

Emergency — need to close

One button cancels all reservations for the day and automatically sends emails to guests with the given reason.

Everyone notified in 30 sec

How it works

Two minutes, the full picture

See how siadajcie.pl transforms daily restaurant operations — from the first booking to post-evening analytics.

siadajcie.pl reservation system overview - kadr podgladowy

Before and after.

Without siadajcie.pl

  • Phone-only reservations — missed calls, lost guests
  • No-shows without warning — empty tables on key evenings
  • Guests without history — every visit feels like the first
  • Empty Wednesdays and Tuesdays — no plan to fill them
  • Summer overbooking — regulars walk out
  • Gut-feel decisions — no data, no forecasts

With siadajcie.pl

  • 24/7 online reservations — guests book whenever they want, staff focuses on guests
  • SMS 24h before the visit — dramatic reduction in empty bookings
  • Guest profile: preferences, history, allergies, occasions
  • Campaigns for dormant guests — fill slow hours intentionally
  • Smart data-driven overbooking — always know how many
  • Predictions and recommendations for every week — act ahead

Ready to let your restaurant
actually know its guests?

The demo takes 20 minutes. We'll show you exactly how the system works for your venue.

Write to us

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